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FAQs

If you have any question about BIDETS, please feel free to contact us!


Do you have factory? Where is your factory located?

Yes, of course! We are a trading and manufacturing combo, produce and export bidets since 2008. Our factory is located in NO. 22, Jinhui Road,Jimei District, Xiamen city, Fujian Province. Welcome to visit our factory.


What are the differences between Aquatown and other companies?

We have more than 8 years' experience in bidet. Our products are our original design. You don't need to worry about patent issues.


How long is your delivery time?

Mass Order is 25-35 days.


Do you provide samples? How long?

Yes, we can offer samples for you. 

Samples Finished Time: 3-7 days.


What is your term of payment?

Payment≤1000UUSD, 100% in advance.

Pament>1000 USD, 30% T/T, balanced paied before shipment.


Can you design products for us? How long?

Yes, our professional R&D team can design for you according to your requirements. 

Designing: 3-30 days.

Making Tooling: 30-60 days.


Why choose us?

Making We will provide reasonable price, best services.


Is the bidet attachment non-electric?

Yes, it is non electric, just works with the water pressure.



Can the bidet attachment fits my exsiting toilets?

Our bidet attachments can fits most of 1-piece and 2-piece toilets, it depends on the shape of your toilets.


Can you install it on the LEFT HAND side of toilet, so you can use control with LEFT HAND?

Yes, we Aquatown Bidets has LEFT HAND Bidet Attachment. It is our original design,  we are the only supplier who have LEFT HAND Bidet.


Does it heat the water itself? Or must have hot water supply?

It must have a hot water supply, because it is non electrical.